Instagram Whitelisting Not Working

Description
Whitelisting allows brands to run ads from a creator’s Instagram account.
Common Issues

• Status stuck on pending
• Creator never receives DM
• Ads can’t be launched

Why This Happens

• Creator didn’t connect Instagram
• DM request missed
• Wrong Instagram account connected

How to Fix It

1. Creator reconnects Instagram
2. Check message requests in Instagram
3. Refresh Trybe dashboard
4. Confirm status shows active

Updated on: 01/16/2026